I had an unpleasant incident with a Dunkin Donuts drive thru cashier. Are these

Faither · #11 (**permalink**) 05-17-2007, 01:25 PM

Well maybe not grounds for dismissal.. he'll probably be reprimanded, get a warning, that sort of thing. If he had actually thrown the coffee at you - yeah definitely grounds for dismissal. But his attitude should better shape up or he'll be losing his job.

Lori O · #12 (**permalink**) 05-17-2007, 10:49 PM

He could be fired for using profanity but who knows. Just make sure to complain to the district manager.

dellahaye · #13 (**permalink**) 05-19-2007, 07:53 AM

that was rude of him. That could be ground for termination but it all depends on the manager

Grand pa · #14 (**permalink**) 05-19-2007, 08:04 AM

They will look at his record . If this a repeat offence He may be fired..Its hard to get rid of someone now. In Vancouver BC. A bus driver spit on a passenger that had spit on him. The case is under review. the whole thing was on TV

xSilverStarx · #15 (**permalink**) 05-19-2007, 08:07 AM

Absolutely, but i perfer you call the manager or the territory manager(the manger in charge of the manager of that store). Or you can call the 1-800 # and tell them. E-mails take from weeks to months until they take action.

tkquestion · #16 (**permalink**) 05-19-2007, 08:24 AM

Being rude to a customer in any shape or fashion SHOULD be a cause for termination - even when prompted. (and you didn't)You should talk to the store manager and discuss the issue.Then, drop it. It is NOT worth wasting your time. Pick a different store if you want donuts again.

John Y · #17 (**permalink**) 05-19-2007, 08:36 AM

First, real men only have 2 kinds of coffee, regular and decaf. If I worked at a coffee or donut shop and some guy ordered a tall skinny mocha latte with whipped cream and cinnamon sprinkles or whatever it is you ordered I would be pissed too. I have to side with him on this. You also lose your man card.

rebecca v · #18 (**permalink**) 05-19-2007, 05:37 PM

This guy is obviously very troubled. His biggest punishment is that he clearly doesn't like himself and is not a happy person, or he wouldn't have behaved like that.You did the right thing, you were having a nice day out with your friends, and he should not have spoken to you that way. Any satisfaction you get should be out of the fact that you are a happy person and he is a miserable git. Even if he keeps the job he may well still be a miserable git.