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Once you have become a franchisee, how do you communicate with the franchiser?

Responsible franchisers have an organization in place that can deal with all your concerns and attend to all your needs. You will learn more about this during the orientation meeting with your franchiser's managers. With some franchises, all you have to do is call one person to take care of your problem.

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Ask for a list of names and contact details from which you can choose yourself. Talk to them at length about everything from making profits, how they operate and hours to what their relationship is like with the franchisee.