Maintenance Made Simple Franchise Information

Maintenance Made Simple Was Featured In The December 2004 Issue Of Entrepreneur Magazine In The Home Maintenance Handyman field.

The Home Maintenance and Remodeling industry has been sky rocketing for years with research showing continued aggressive growth for years to come. Statistics also show that 78% of all home services are being outsourced and Maintenance Made Simple has positioned itself to take advantage of this dynamic opportunity. Additionally, recent polls indicate that the majority of consumers are disappointed with their current repair and remodeling service due to a lack of customer support, scheduling delays and quality. With Maintenance Made Simple's customer care system consumer worries are a thing of the past.

Contractor Relationship Management System

Our comprehensive CRMS program allows you to find, identify, recruit and maintain top home repair specialists in your market that will make you proud to say they represent you and your franchise.

Included in the CRMS:

• Contractor Handbooks
• Applications
• Screening Systems
• Ads for Recruitment
• Postcards
• Brochures
• Role Playing Videos
• Interviewing Training
• On-Site Hiring and Recruitment Assistance
• Compensation Programs

. . .And Much More!

Proprietary Database System Provides:

On-Time Performance
Our state-of the art scheduling program ensures contractor punctuality and keeps our customers coming back
Accounting
Knowing the value of time, our database system streamlines all of your accounting functions and allows you to track expenses, profits and payroll
Customer Marketing
We love repeat customers that's why our state-of-the-art marketing module contained within our database systems allows you to maintain relationships with a few clicks of your mouse
Reporting Tools
With over 30 different standard reports our franchise owners can extract all of their important data needed to grow and maintain their business in a few easy steps

 Marketing Image

We know how important it is to have a strong, professional image so we've spared no expense in creating the best materials in the industry to attract the best customers and partners.

You will receive:

• Email templates
• Brochures
• Money Mailers
• Postcards
• Gift Certificates
• Commericials
• Radio Spots
• Newspaper Ads

. . . And Much More!

One Of A Kind Services

Customer Call Center — Maintenance Made Simple's fully staffed customer service department and call center is the foundation to quality customer care. From the moment you start your business, our trained professionals accept your incoming calls, answer customer questions, and schedule appointments on your behalf. Our call center ensures that your franchise will always be the most professional and responsive home repair business in your market.

National Leads Programs — Our breakthrough marketing strategies include a national leads program that many of franchisees participate in. Our call center contacts interested homeowners on your behalf, scheduling jobs and estimates whenever they can. The national lead program can be effective the very day you start your business and can provide a significant supplemental marketing channel as you build your local name recognition.

Hands-On Training — Maintenance Made Simple provides you with comprehensive training at our corporate office followed by hands-on training in your local market. Ongoing training includes seminars, software training and national conferences.